Clorox sues Cognizant for $380M over alleged helpdesk failures in cyberattack

US bleach and cleaning product giant Clorox has filed a $380 million lawsuit against IT services provider Cognizant, alleging the company’s helpdesk staff handed over network passwords to cybercriminals who simply called and asked for them, no questions asked.

The complaint filed Tuesday in Alameda County Superior Court includes actual recorded conversations that reveal the stunning simplicity of the August 2023 attack that resulted in $380 million in damages to the consumer goods company.

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