Why ChatGPT beats Copilot

ChatGPT vs CoPilot 

Can I shock you? Google’s new Windows app is well worth your while to notice. This week we reported that it is a doozy both for your own practical benefit and for appreciating the impossibly clever play behind it.  

We told you that inside the app’s settings you can opt to use Google’s AI Mode for all general inquiries. And if you flip that switch, anything you type into the app that isn’t a search for some manner of local or Drive-connected data will end up in an interactive chatbot-style question-and-answer session instead of in a more traditional web-style search result listing. 

Google is making a play to be your within-Windows answers engine, chatbot and interface. Will it succeed when Copilot exists? This may have been the question behind many of our readers asking Smart Answers why ChatGPT continues to outperform Microsoft’s own AI tool.  

Our own AI interface, Smart Answers synthesized years of human reporting to lay out some potential reasons. ChatGPT was there first and so despite the power of Microsoft’s install base, it has greater market adoption. That in turn makes the service better. Also surprising given Microsoft’s access to Windows and Office users, the official ChatGPT app for Windows PCs, now free for all users, is considered by many to be a superior productivity tool compared to Microsoft Copilot. 

Smart Answers even posits that in this instance being standalone may help ChatGPT vs the baked in Copilot. And maybe that accounts for the greater adoption in enterprise of OpenAI’s platform. There’s more, and Smart Answers has it below. 

Find out: Why is ChatGPT outperforming Microsoft Copilot? 

How to hire the best developers   

Developers detest marketing, InfoWorld told us this week. We recommended that if you want to sell them a tool, you should make it easy for them to find the information they need and leave them alone to try out your tool. 

We get it. Developers don’t want to be sold to. No-one does. But in a seller’s market how do organizations attract the best dev talent? Readers rushed to Smart Answers to find out. The key insight is authenticity.  

Developers are looking proactive and empathetic communication and authentic leadership. Who isn’t? 

Find out: How can companies use authentic messaging to attract developers? 

The real risks of AI hallucinations 

The big story of the week was OpenAI admitting that AI hallucinations are mathematically inevitable, not just engineering flaws. In a landmark study, OpenAI researchers reveal that large language models will always produce plausible but false outputs, even with perfect data, due to fundamental statistical and computational limits. 

Does it matter? Our readers seem to think so with thousands of them asking Smart Answers about the legal ramifications of hallucinations remaining unchecked. Unsurprisingly AI hallucinations does indeed pose significant legal risks for businesses, as these errors can lead to financial penalties, reputational damage, and liability. There’s a lot more detail that that, which Smart Answers will let you know. 

Find out: Can AI hallucinations lead to legal repercussions for businesses? 

About Smart Answers 

Smart Answers is an AI-based chatbot tool designed to help you discover content, answer questions, and go deep on the topics that matter to you. Each week we send you the three most popular questions asked by our readers, and the answers Smart Answers provides. 

Developed in partnership with Miso.ai, Smart Answers draws only on editorial content from our network of trusted media brands—CIO, Computerworld, CSO, InfoWorld, and Network World—and was trained on questions that a savvy enterprise IT audience would ask. The result is a fast, efficient way for you to get more value from our content. Why Customer Experience (CX) is the key to a well-run organization – ComputerworldRead More