Here’s one way to cut support ticket volume… send them to another company entirely

Misdirection is the new resolution at major video game house
The CEO of the company behind note-taking app Obsidian says the well-known video game house of the same name has sent one of its customer queries to his own team – claiming that “off-the-shelf AI support software” is why the gaming firm gave a user the wrong email address.…The RegisterRead More